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By Sector  ·  Case Studies

Health & Wellness
dans la pratique.

The health sector must reconcile regulatory constraints, patient experience and economic management. Digital enables visible, compliant and efficient practices.

Medical Practice Pharmacy Paramedical Wellness Centre
4
documented case studies
for this sector
4
pillars covered
Structure · Accelerate · AI · Prepare
Structure
Booking Reminders Patient Experience
01
Online appointment booking and reduced no-shows
Context
A multi-practitioner practice handles 60 calls/day for appointments. No-show rate: 18%. No reminder system.
Solution
Online booking platform integration, automated SMS reminder J-2 and J-1, cancellation wait list, monthly reporting dashboard.
Result
-72% booking calls. No-show rate: from 18% to 6%.
Accelerate
Local SEO Doctolib Acquisition
02
Local SEO and new patient acquisition
Context
A dental practice is non-existent on Google. "Dentist [city]" brings up competitors in the first 3 results. Doctolib is the only source of new patients.
Solution
Doctolib SEO optimisation, standalone practice website, Google Business Profile with reviews, FAQ content for patient questions (teeth whitening, implants, braces).
Result
Position 2 on "dentist [city]" in 5 months. +9 new patients/month without additional Doctolib spend.
AI
AI Administration Productivity
03
Automated summary letters and certificates
Context
A general practitioner spends 1h30/day writing referral letters, certificates and summaries.
Solution
AI tool integrated into practice management software: transcription of consultation notes, automatic draft letter generation in the correct format. Doctor validates in one click.
Result
-55 min/day of administrative time. Improved letter quality and consistency.
Prepare
Takeover Digital Setup Acquisition
04
Digital takeover of a medical practice
Context
A GP taking over a rural practice finds an incomplete patient database, no online presence and outdated equipment.
Solution
Patient database audit and migration, practice website creation, Google listing setup, new patient care protocol with digital integration.
Result
Practice operational from day 1. +12 new patients/month acquired organically by month 3.
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